Privacy Policy
Last updated: July 6, 2025
At BestMedicalTrip, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.
1. Use of Media – Images and Videos
All media content on this website is for illustrative purposes only. In compliance with global health data protection regulations (e.g., GDPR, HIPAA), we do not publish real patient photos or clinical videos.
Visual materials such as images and videos are often generated using artificial intelligence (AI). They do not represent actual patients, procedures, clinics, or staff. Real before-and-after images and genuine clinical content can be shared privately upon request, subject to patient consent and legal eligibility.
2. Information We Collect
- Personal Identifiers: Name, email, phone number, location, etc.
- Health Information: Only when voluntarily provided by you via consultation forms.
- Technical Data: IP address, device type, browser, referral links.
- Cookies & Tracking: Used to enhance usability and performance (see Section 6).
3. How We Use Your Data
Your information may be used to:
- Provide consultation and treatment coordination services
- Improve the quality and personalization of our services
- Comply with legal obligations
- Communicate important service updates
We do not sell or rent your data to third parties.
4. Legal Basis for Processing (GDPR)
If you are located in the EEA, we process your data based on:
- Your consent (e.g., contact form submission)
- Legitimate interest (e.g., service optimization)
- Contractual necessity (e.g., planning a medical trip)
- Legal obligations (e.g., compliance with data protection law)
5. Data Storage and Retention
Your personal information is securely stored on encrypted servers with limited access. We retain your data only for as long as necessary for service provision and legal compliance.
6. Cookies and Tracking Technologies
We use cookies to:
- Enhance site navigation and performance
- Analyze traffic and behavior anonymously
- Personalize content and recommendations
You can control or disable cookies through your browser settings.
7. Your Rights
As a data subject, you may have rights including:
- Access and correct your data
- Request deletion
- Withdraw consent at any time
- Restrict or object to processing
- Data portability
- File a complaint with data authorities
To exercise any of these rights, email us at privacy@bestmedicaltrip.com.
8. Third-Party Services
We may use third-party tools for analytics, hosting, or communication (e.g., Google Analytics, WhatsApp). These services may have their own privacy policies, which we recommend reviewing.
9. Security Measures
We apply strict technical and organizational measures to safeguard your data. While no system is entirely immune, we continually work to enhance our security protocols.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
11. Updates to This Policy
We may periodically update this Privacy Policy. Any changes will be posted on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions or requests regarding this Privacy Policy or the use of AI-generated media, please contact us at:
Email: privacy@bestmedicaltrip.com
Website: www.bestmedicaltrip.com
